With the Quick Book feature, you can create a reservation skipping the traditional reservation creation flow. *Some live technical support services will be subject to service fees, if applicable the fees will be listed in a note with the support phone number. Browse Help Topics. It is a single screen booking process wherein you can select the reservation details, book, and proceed to check-in the reservation. We are Key Support Services Inc. A Level 2 Accredited agency, with complex needs designation, recognized by the Creating Excellence Together Standards (CET), with the Alberta Council of Disability Services (ACDS) and the Alberta Government of Community and Social Services, Disability Servies Edmonton.. We are people empowering people towards a greater level of independence. G6 HelpDesk Support . For quick service, connect with our Virtual Agent and chat now. LEARN MORE > AFTER-SALE SUPPORT. HotelKey, Carrollton, Texas. 784 likes. Our Visionline software system is a wireless locking solution that allows stand-alone electronic hotel locks to operate in online mode through Radio Frequency (RF-online) that is based on the Zigbee high security open platform. Travel Alert: Find out more information about canceling your trip due to COVID-19. For all HotelKey related issues choose option 1; For all other issues choose option 2; For suggestions or recommendations to enhance HotelKey's capabilities, email g6hotelkeysuggestions@g6hospitality.com Deployed in 2,500+ properties. You can also learn more about refunds during this time. Call. A folio mismatch is caused when the payments are collected on the Folio that does not match the folio of the charge. Customer Service. 1-800-526-8224. Due to the mismatch, the system would not let you check out the reservation. SE Salem, OR 97302 U.S.A. If you choose not to consent to receiving marketing emails using the GDPR checkbox below, your data will only be collected and stored long enough to assist with your request. M-F: 7AM — 6PM (CST) Sat: 8AM — 2PM (CST) North America. Who We Are. HotelKey automates the property operations resulting in increased revenue and digital guest experience. Visionline Hotel Software, Locks Systems and Solutions. Onity 4001 Fairview Industrial Dr. We're here to help. Submit a technical support ticket via form or call 888-495-2446. Onity offers a range of live technical support options for 24/7 coverage. If instructed by support team for screen share please click here It's our ongoin g mission to deliver quality products and relia ble service to our customers around the world. We set ourselves se rvice-oriented goals and use customer feedback to ensure we're focused on the highest priorities. For all technical issues, including software and hardware, contact the G6 HelpDesk at 469-737-3366. 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